It’s easy to understand the value of Autotask Endpoint Management (AEM). AEM will monitor your managed devices, automatically address issues where it can and then create alerts for issues that need your attention.
The Autotask AEM Alert Dashboard provides an easy way to manage your alert tickets visually. You instantly see what alerts need your attention first.
Setting up the AEM Alert Dashboard requires some configuration, so I’ve created a step-by-step setup guide.
Setup Guide for AEM Dashboard
In order to have a dashboard for AEM alerts, you will need to set up issue types, sub-issue types, workflow rules and dashboard widgets. I have create a PDF step-by-step guide to be followed to build your dashboard. You can follow the steps exactly or deviate based on your processes.
Let me know if this guide was helpful and if you have questions.