Configure trend chart criteria on Autotask Excel Dashboard

Your trend charts display the data for the top 10 segments in areas like queues, ticket issue types, sub-issue types, etc. You can configure trend chart criteria on Autotask workbooks on the ticket analysis tab to display different data. You can also change the ranges to be used for distribution graphs like survey, hours worked, etc.

The following video provides a quick overview of the configuration capabilities:

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